You said received 6 pcs with defect, but you only show us 5 pcs, there have two pictures are the same item. How can you ask for refund for 6 pcs? We still waiting for your picture+video.

The tray broken because of the bad shipping, you told me the package carton is WELL condition, it's miraculous. I didn's ask any proof and agreed to refund you. But you said we packed the broken trays to you, who are make the fun? I have also show you how the cartons we packed before shipping. but you didn't show us the pictures when you received. Just show us the tray is broken, what's the truth?